Three Engagement Types.
One Consistent Approach.
Each Kynapse service is a defined engagement with clear deliverables, fixed pricing, and a structured delivery process — not a vague consulting engagement billed by the day.
Back to HomeHow Kynapse Engagements Work
Every engagement begins with the operational reality of your organisation — not with a platform preference or a pre-built solution. We invest early in understanding how work actually flows through your team before making any recommendation about what to automate or how.
This front-loading of process analysis is deliberate. It produces more accurate scoping, reduces deployment surprises, and ensures that the automation we deliver is calibrated to your specific document formats, approval structures, and decision patterns — not a generic interpretation of your industry.
Discovery and process observation
On-site sessions to map workflows and surface friction points
Scoping and prioritisation
Opportunity scoring and implementation sequencing
Build and integration
System development with parallel running validation
Handoff and documentation
Structured handoff with full documentation and team briefing
Quality assurance across all engagements
Parallel running period — new systems validated before cutover
Testing against your actual document types and data formats
PDPA-compliant data handling documented at project start
Milestone check-ins with written summaries throughout
Post-deployment performance tracking against scoping estimates
Workflow Intelligence Assessment
A detailed mapping and analysis of your current business processes to identify where AI-driven automation can reduce friction, improve accuracy, and free up your team's time for higher-value work. The assessment covers document processing workflows, approval chains, data entry patterns, and reporting cycles.
What's Included
- On-site process observation sessions with your team
- Process map annotated with automation opportunity scores
- Implementation priority matrix with effort/impact analysis
- Written final report with findings and recommendations
- Findings presentation to key stakeholders
Delivery Steps
Kickoff meeting — scope confirmation and session scheduling
On-site observation and process documentation (weeks 1–2)
Analysis, scoring, and priority matrix development (weeks 3–4)
Report delivery and stakeholder presentation
Intelligent Document Processing
Implementation of AI systems that read, classify, extract, and route information from business documents — invoices, purchase orders, HR forms, and regulatory filings. The solution adapts to your specific document formats and learns from corrections over time. Includes integration with your existing enterprise systems for seamless data flow.
What's Included
- Document type analysis and classifier training on your formats
- Extraction and routing rules tailored to your workflows
- Integration with existing ERP or document management systems
- Parallel running validation period before full cutover
- Feedback loop setup for ongoing model improvement
- Team handoff session with system documentation
Best Suited For
Organisations processing moderate-to-high volumes of semi-structured documents — particularly where manual data entry, classification errors, or slow routing are creating bottlenecks.
Decision Support Automation
Development of AI-assisted decision engines that analyze incoming data and provide recommendations within your established business rules. Applications include credit assessment support, inventory reordering suggestions, resource allocation proposals, and compliance flag reviews. The system presents options with supporting rationale, keeping human judgment at the center of final decisions.
What's Included
- Business rules analysis and decision logic mapping
- Recommendation engine calibrated to your risk tolerance
- Rationale display for each recommendation
- Override and escalation workflows for human review
- Data integration from relevant operational sources
- Post-deployment performance review and adjustment
Best Suited For
Teams handling structured, data-driven decisions at volume — where consistent criteria application, audit trails, and decision speed are operationally important.
Compare Our Solutions
Use this to determine which engagement matches your current need.
| Feature | Workflow Assessment | Document Processing | Decision Support |
|---|---|---|---|
| Engagement Length | 3–4 weeks | 8–10 weeks | 6–8 weeks |
| Fixed Price | RM 3,200 | RM 7,400 | RM 5,900 |
| On-site observation | |||
| System deployment | No | ||
| ERP/system integration | No | ||
| Parallel running period | No | ||
| Adaptive learning | No | Partial | |
| Best starting point if | Exploring where to begin | High document volumes | Data-driven decisions at scale |
What Every Kynapse Project Includes
PDPA Compliance
Data handling documented before work begins. Access controls, retention terms, and processing limits agreed in writing.
Written Deliverables
Process maps, system specifications, testing reports, and handoff documentation remain with your team after project close.
Named Project Lead
A single Kynapse practitioner is accountable for delivery from first session through final handoff — no handover to junior teams mid-engagement.
Performance Tracking
Post-deployment outputs are measured against the opportunity estimates from scoping — so you can see what the engagement actually produced.
Fixed-Fee Engagements
All prices in Malaysian Ringgit. No hidden costs, no day-rate surprises.
Workflow Intelligence
RM 3,200
Per engagement · 3–4 weeks
- Process map with opportunity scores
- Priority matrix
- Stakeholder presentation
Document Processing
RM 7,400
Per engagement · 8–10 weeks
- Full system deployment
- ERP/system integration
- Adaptive learning loop
- Parallel running validation
Decision Support
RM 5,900
Per engagement · 6–8 weeks
- Recommendation engine
- Business rules calibration
- Human override workflows
Not sure which service fits your situation?
Tell us a bit about your operations and we'll help you figure out where to start — no obligation.
Get in Touch